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Prescription refill support in Europe

How to request a review of ongoing treatment while travelling in Europe.

An existing treatment still needs review

A previous prescription helps a clinician understand treatment but does not guarantee a refill. A clinician may need identity checks, treatment history or an in-person assessment.

Plan around local availability

Names, strengths and formulations can differ. Ask a pharmacist or clinician to confirm the exact medicine. Restricted medicines may require a different local process.

Frequently asked questions

Is a prescription guaranteed?

No. Further assessment, an in-person appointment or local care may be needed. Controlled and other restricted medicines may be unsuitable for this process.

What should I do in an emergency?

This service is not emergency care. Call 112 for urgent medical help in the EU.

Request prescription support

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