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A little care. Everywhere.

Forgot medication abroad? Your next steps

Practical steps when you forget or lose prescribed medicine while travelling.

Check what you need

Keep a photograph of the original packaging and note the strength, formulation and usual treatment. Do not change doses or substitute medicines without professional advice.

Prepare for a medical review

Provide your existing prescription or medical report if available. Without a document, choose the preliminary consultation option in the request form. If interruption could be dangerous, seek local medical care promptly.

Frequently asked questions

Is a prescription guaranteed?

No. Further assessment, an in-person appointment or local care may be needed. Controlled and other restricted medicines may be unsuitable for this process.

What should I do in an emergency?

This service is not emergency care. Call 112 for urgent medical help in the EU.

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Related information

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