A little care. Everywhere.
How prescription support works
Submit a free initial request. A doctor usually responds within 15 minutes during service hours.
1. Submit your request
Choose your destination, describe the medicine and attach your prescription or select preliminary consultation. Your initial request is free.
2. Medical review and decision
A doctor usually responds within 15 minutes during service hours and may request more details. Medical services may incur a fee, confirmed before proceeding. A response is not a guarantee of a prescription.
3. Prescription decision
A prescription may be issued only when clinically appropriate and permitted by the applicable rules.
4. Pharmacy guidance
Ask the operator about using your prescription at a local pharmacy. Dispensing remains subject to pharmacy checks, local requirements and availability.
Frequently asked questions
Is a prescription guaranteed?
No. Further assessment, an in-person appointment or local care may be needed. Controlled and other restricted medicines may be unsuitable for this process.
What should I do in an emergency?
This service is not emergency care. Call 112 for urgent medical help in the EU.